If the Order is Dispatched:- You will receive a shipping confirmation along with the tracking details on your registered Email ID. You can track your order using the link on your Email ID.

If the order is not dispatched:- We usually dispatch all the orders within 48 working hours, kindly wait for the shipping confirmation email sent from our side along with the tracking details.

Please check the return policy which is linked in the Footer

All the orders are carefully checked and inspected before dispatch, incase you have received wrong or defective product kindly do not panic. First initiate the return/ exchange request.

Our team will get back to you within 48 working hours and help solve your query by initiating a return pickup followed by either refunding you the full amount paid or exchange it with a new product of your choice of the paid value.

This process can take upto 10-14 days upon initiating the process. We will bear all the to and fro shipping if any.

Images uploaded on the website is the closest match of the actual color of the product and a slight difference can be noticed between the product image and the actual product due to different resolution of your device and camera used by us.

Our handbags are crafted using a variety of high-quality materials, including premium leather, eco-friendly vegan leather, durable canvas, and sustainable fabrics. We ensure that every material is carefully selected for its durability, aesthetics, and eco-consciousness.

To maintain the beauty of your handbag, we recommend the following:

Keep it away from direct sunlight for extended periods to prevent fading.

Clean your bag with a soft, damp cloth and mild soap when needed. Avoid harsh chemicals.

Store your handbag in a dust bag when not in use to preserve its shape and material.

Avoid overloading your bag to maintain its structure.

If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at [support@yuvastree.com], or use the live chat feature on our website during business hours.

Yes, we do offer wholesale and bulk purchasing for retailers or businesses looking to carry our products. Please reach out to our customer service team at [support@yuvastree.com] for more information on pricing and terms.